Terms of service

Welcome to Pivotal Moments by JJ! By accessing and using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before making any purchases or using our platform.

1. Use of Our Services: You may use our website and services for personal, non-commercial purposes only. You agree not to use our platform for any unlawful, prohibited, or unethical activities.

2. Intellectual Property: All content on our website, including text, images, logos, and designs, is protected by intellectual property laws and is the property of Just Jeannie. You may not use, reproduce, distribute, or modify any content without our written consent.

3. Products and Purchases: When purchasing our products, you agree to provide accurate and complete information. Our return policy applies to physical products, such as candles, as outlined on our website. Digital downloads, including eBooks, are non-refundable.

4. Payment and Pricing: Prices for our products are listed on our website and are subject to change without notice. Payment is processed securely through our chosen payment gateway. You agree to pay the total amount indicated during the checkout process.

5. Privacy: Your privacy is important to us. Our privacy policy outlines how we collect, use, and protect your personal information. By using our services, you consent to our privacy practices.

6. Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the content or practices of these sites. Please review their terms of service and privacy policies before using them.

7. Limitation of Liability: We strive to provide accurate and reliable information, but we do not guarantee the accuracy, completeness, or reliability of our content. Just Jeannie is not liable for any damages, losses, or liabilities arising from your use of our services.

8. Indemnification: You agree to indemnify and hold Just Jeannie and its affiliates harmless from any claims, liabilities, damages, and expenses arising from your use of our services or violation of these terms.

9. Changes to Terms: We may update these terms of service to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the updated terms will be effective upon posting.

10. Contact Us: If you have any questions or concerns about our terms of service, please reach out to us at contactus@pivotalmomentsbyjj.com.

 

Mobile Terms of Service

Stroy Group, INC DBA Pivotal Moments

Last updated: July 25, 2024

The Stroy Group, INC mobile message service (the "Service") is operated by Stroy Group, INC (“Stroy Group, INC”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Stroy Group, INC’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Stroy Group, INC through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Stroy Group, INC. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to 1+(888) 767-2955 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Stroy Group, INC mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance email : Contactus@pivotalmomentsbyjj.com

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

 

By using our website and services, you acknowledge that you have read, understood, and agreed to these terms of service. Your satisfaction is important to us, and we are committed to providing you with a positive and transparent experience at Pivotal Moments.